Eligibility

This refund policy applies to payments made directly to Garland Business District for:

• District program registrations and fees
• Event participation fees
• Membership or sponsorship payments
• Other paid services offered by the district

This policy does not apply to payments made to third parties, partner organizations, or vendors not directly affiliated with Garland Business District.

How to Request a Refund

To request a refund, please contact our team within 30 days of your original transaction:

1. Submit your request via email to admin@garlandbusinesscoalition.world or by calling (509) 939-8970
2. Include the following information:
   • Your full name
   • Contact information
   • Description of the service or program
   • Date of original payment
   • Payment method used
   • Reason for refund request
3. Wait for review — Our team will review your request and respond within 5-7 business days

Review Process

Each refund request will be reviewed individually by our team. During the review process, we may consider:

• The nature of the service or program
• Whether services have already been rendered
• The timing of the refund request
• Any applicable terms specific to the program or event
• Circumstances surrounding the refund request

We will notify you of our decision via email or phone within the review period.

Approved Refunds

If your refund request is approved:

• Refunds will be processed using the original payment method whenever possible
• Processing time may vary depending on your financial institution (typically 5-10 business days)
• You will receive confirmation once the refund has been processed

In some cases, partial refunds may be offered if services have already been partially rendered or if specific program costs have been incurred.

Non-Refundable Items

Certain payments may not be eligible for refunds, including but not limited to:

• Donations or contributions clearly marked as non-refundable
• Services that have been fully rendered
• Event fees for events that have already taken place
• Administrative processing fees, where applicable
• Requests made after the 30-day refund window

Program-Specific Terms

Certain programs, events, or services may have their own refund terms that differ from or supplement this general policy. Any specific refund terms will be communicated at the time of registration or purchase.

Cancellations by Garland Business District

If Garland Business District cancels a program, event, or service for which you have paid, you will be entitled to a full refund of the applicable fees. We will notify you of any cancellations and process refunds automatically when possible.

Questions

If you have questions about this refund policy or need assistance with a refund request, please contact us: